Many ethics complaints filed against REALTORS® in Texas get resolved 没有 going through the formal hearing process. 而不是, complainants can take advantage of the 德州2021十大正规彩票app经纪人® Ombudsman Program, an option that relies on an impartial member of the 德州2021十大正规彩票app经纪人® 专业标准 Committee to help the parties resolve the complaint through constructive communication. The ombudsman does not determine whether an ethics violation occurred or who should prevail in a commission dispute. 而不是, the ombudsman identifies and attempts to resolve misunderstandings and disagreements 没有 a formal charge of unethical conduct or a request to arbitrate a commission dispute.
Ombudsmen can help resolve issues related to transactional, 技术, and procedural issues; a lack of communication; potential violations of 道德守则; and monetary disputes.
The 德州2021十大正规彩票app经纪人® Ombudsman Program is voluntary and confidential. Approximately 50% of cases submitted to the program are successfully resolved, usually in a much shorter time frame than the typical six months required for a formal ethics complaint.
Learn more about the Ombudsman Program by contacting the 德州2021十大正规彩票app经纪人® 专业标准 Department or by visiting the 法律 & 道德组 ngskmc-eis.net.